Content

• Theories of communication: concepts, skills on leaning, listening, giving and receiving feedback
• Interpreting body language
• communicating among different culture and between women and men
• Improving interpersonal relationships
• Communication skills for controlling a conflict
• Negotiation Tactics

Target Groups

Public relation supervisor/Manager/staff, and those who are working with networks/public.

Course Objectives

Participants will be effective communicators, using practical skills, tools and techniques gained from the course for improving dialogue within the team.